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Migros One is using artificial intelligence in customer service and internal operations, from the MAYA AI assistant to SmartOne and robots, and is preparing for a shift in shopping from traditional search to interaction with intelligent assistants. It also plans to make its expertise available through the M1 Solutions unit.
Iwan Books announced the completion of its first investment agreement with the company with Ahmed Sami, who also joined as a second co-founder and Chief Technology Officer. The company plans to direct the investment toward developing a self-publishing platform targeting Arabic- and English-speaking authors and readers, with trial versions available for the web, mobile phones, and tablets.