Cybersecurity

How Google Says Android Protects Users from Phone Scams

Google showcased AI-powered protection layers in Android against fraudulent calls and messages, noting that it blocks more than 10 billion suspected malicious attempts each month. It also presented survey results and two independent evaluations comparing Android’s protection with iPhones, while noting that some evaluations and features may not be available in all countries.

2025-10-30
4 min read
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certi.news Editorial Team
How Google Says Android Protects Users from Phone Scams

Google said Android’s anti-fraud defenses protect users from more than 10 billion calls and messages suspected of being malicious each month, at a time when scammers are using AI tools to create more convincing schemes. The company added that continuous safety checks for the RCS service blocked more than 100 million suspicious numbers from using the service over the past month, preventing potential scams from being sent before reaching users.

This was reported in a blog post published by Lyubov Farafonova, Director of Product for Phone by Google; Alberto Pastor Nieto, Senior Product Manager for Google Messages and RCS spam and abuse prevention; and Vijay Pareek, Director of Android Messaging Trust and Safety, coinciding with the conclusion of Cybersecurity Awareness Month. The post included survey results and two reviews of mobile scam protection, in addition to a new report explaining how modern messaging scams are organized and how they are detected.

Greater Confidence According to a Google and YouGov Survey

According to a survey conducted by Google and YouGov among smartphone users in the United States, India, and Brazil, Android users said they received fewer scam messages and felt more confident in their device protection. Android users were 58% more likely to say they had not received any scam messages during the previous week, while the figure rose to 96% when Pixel users were compared with iPhone owners.

By contrast, iOS users were 65% more likely than Android users to report receiving three or more scam messages within a week. When iPhone and Pixel were compared, iPhone users were 136% more likely to report receiving a high number of scam messages. Android users were also 20% more likely to describe their device protection as “very effective” or “extremely effective,” while iPhone users were 150% more likely to say their device protection was completely ineffective at stopping phone scams.

The study’s footnote indicates a sample of 5,100 participants, with 1,700 in each country, consisting of adults who use their phones daily and had experienced an attempted scam or fraud by phone. Google stated in the summary that the number of participants was 5,000.

Evaluations of AI-Powered Protection

Google said an evaluation conducted by Counterpoint Research in October 2025, covering the Pixel 10 Pro, iPhone 17 Pro, Samsung Galaxy S25 Ultra, OnePlus 13, and Motorola Razr+ 2025, found that Android provides AI-powered protection across ten key areas, including email protection, browsing protection, and on-device behavioral protection, compared with only two areas in iOS.

In a sponsored evaluation conducted by the cybersecurity company Leviathan Security Group, covering the iPhone 17 Pro, Moto Razr+ 2025, Pixel 10 Pro, and Samsung Galaxy Z Fold 7, the analysis concluded that Android phones, led by the Pixel 10 Pro, provide the highest default level of protection against scams. The report focused on call screening, scam detection, and authentication of real-time warnings during calls.

Protection Layers in Messages and Calls

  • Google Messages: It filters known spam based on the sender’s reputation and the message’s content, moving suspicious messages to the “Spam & blocked” folder. Scam Detection also uses on-device AI to analyze incoming messages from unknown senders and identify conversational scam patterns, such as the “pig butchering” scheme, while displaying real-time warnings and blocking suspicious links.
  • Phone by Google: It blocks known spam calls, while Call Screen can answer on the user’s behalf to identify scam callers. If the user answers, Scam Detection continues analyzing suspicious conversational patterns and displaying warnings on the device, without saving or transmitting the call’s content.
  • System protection: Android blocks high-risk actions during a call, such as installing untrusted apps or disabling security settings, and alerts users when their screen is being shared without their knowledge. These capabilities work together with real-time app scanning through Google Play Protect and enhanced Safe Browsing in Chrome using large language models.

Google explained that its evaluations are based on free features enabled by default, and that some functions may not be available in all countries. It also noted that accuracy and availability may vary, meaning that comparison results need to be read in the context of each study’s methodology and conditions.

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Google Security Blog
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certi.news Editorial Team

What you need to know

Google says Android uses AI-backed layers of protection to combat scam calls and messages, including Google Messages, Phone by Google, and Google Play Protect. The comparisons cited are based on a survey and evaluations that Google said it conducted or commissioned, with availability and accuracy varying by country, feature, and methodology.

  • Google said Android defenses block or protect against more than 10 billion suspected malicious calls and messages each month.
  • The company said RCS checks blocked more than 100 million suspicious numbers from using the service during the previous month.
  • Scam Detection in Google Messages analyzes incoming messages from unknown senders, displays warnings, and blocks suspicious links.
  • Call Screen in Phone by Google can answer on the user’s behalf to help identify potential scammers.
  • Google said Android prevents certain high-risk actions during calls, such as installing untrusted apps or disabling security settings.
  • The cited comparisons showed Android and Pixel outperforming in some protection metrics, but Google noted that some features are unavailable in all countries and that results depend on each study’s methodology.

FAQ

What tools does Google use to protect against scams on Android?

The tools include Google Messages, Scam Detection, Phone by Google, and Call Screen, as well as Google Play Protect and enhanced Safe Browsing in Chrome.

Does Scam Detection retain call content?

Google said Scam Detection analyzes suspicious conversational patterns on the device without retaining or transmitting the call content.

Are all protection features available in every country?

No. Google explained that some functions may not be available in all countries, and that accuracy and availability may vary.

How was Android’s protection compared with iPhone’s?

The article drew on a survey by Google and YouGov and two evaluations cited by Google, one from Counterpoint Research and the other from Leviathan Security Group. The comparisons covered specific Android and iPhone devices.

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